Kalich Care Programme — Annual Plus
Tax included where applicable. Delivery and commissioning arranged by your concierge.
NAVERZIX Works — hung, balanced, kept
Chandeliers dull by neglect, never by age; the Kalich removes the neglect — written schedules, priority call-out windows with a stocked van, and the same crews who hang fixtures answering the care line.
Care is a calendar, not a rescue: cleaning visits with gloves and ladders and our own crystal soap, re-wiring programmes for inherited fixtures, and a parts shelf that keeps every trimming, gasket and driver for fifteen years. The aftercare line is answered by the people who hang the fixtures, so the answer fits your ceiling, not a script.
Design & Craft
- One contract, one schedule, one responsible person
- Parts, patterns and drawings kept fifteen years
- Gloved cleaning visits on a written calendar
- Priority window with a stocked van
- Fixed dates in writing; delays compensated
- Strand-by-strand washing with our crystal soap
Specifications
| Format | Annual + priority window |
| Cleaning | Strand-by-strand, gloved |
| Checks | Electrical + hanging |
| Report | Photographed, filed |
| Weight | ≈ 4.1 kg |
| Warranty | Programme-backed |
Care
Programme visits book themselves — we write, you choose the week. Between visits, the only rule is gloves for crystal, soft cloths for metal, and photographs before questions for anything that looks wrong.
Every visit closes with a photographed condition report filed to your account, so the fixture's biography stays complete through redecorations and inheritances.
Questions, Answered
What does the cleaning programme include?
Gloved, padded-ladder visits on a written schedule: crystal washed strand by strand, glass and brass dressed, connections checked, and a photographed condition report filed after every visit.
Is there an emergency line?
Care-programme households have a priority window with a stocked van. For everyone else the line still answers — electricians, not scripts — and a video call sorts most frights in minutes.
The NAVERZIX Promise
Our crystal is Bohemian and hand-cut: every pendeloque, octagon and drop is faceted, polished and hung in the works, and every trimming pattern stays on our shelves for fifteen years, so a lost drop is a letter, not a tragedy.